Returns

If you have a problem that has not been solved by our technical support, you can return the product to us. The first step is to fill in the Return form.

This form must be completed in full and we will reply via e-mail within 3 working days with the return instructions.

The products must be returned in the original packaging. We do not refund damaged products due to insufficient packaging. Please use an external protective box to prevent damage during transport. The return must first be approved.